Candlewood Suites Anaheim - Resort Area By Ihg

Location - it was incredible and stunning, a bus stop was easy walk to the hotel. The staff were amicable and outstandingly accommodating, everything was nice. The idea to include a microwave, coffee/tea making machines, and refrigerators in the queen suite was nice.

Impressive rooms with breakfast included, helpful staff. Nice pool, parking onsite.

big, clean room. free parking. close to disneyland.

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Booked a room with a kitchen.

The location was incredibly comfortable and magnificent - close to Downtown Disney and lots of restaurants, and restaurants. After long day I visited Loulay Kitchen & Bar for a couple of drinks.

Booked the hotel for its marvellous and amazing location right by Disneyland park as well as Disneyland and other restaurants plus freeway. Easily reached Roy's Restaurant, located at a moderate distance from the venue, had lunch/dinner there. We got a room with bathtubs.

I feel like this hotel was a false advertising I picked this hotel because of the pictures I saw on the Internet one of these reason for choosing this hotel was the outdoor pool and when I arrived at the hotel they informed me there was no pool I thought my kids and I were lied too I hope this hotel realizes that it shouldn't do False advertising.

Housekeeping did a great job of taking care of our room during our 4- night stay. Kitchenette was nice and comfortably equipped. Easy access to our room directly from the parking garage.

No amenities....No breakfast or room service at all, and the rooms are not well insulated. The room above us had young children who were apparently jumping off the furniture and stampeding across the floor until rather late into the night. Pretty much shook our whole room. Also, ended up paying over $100 more than the "booking price"..... Pretty much a ripoff, in my opinion. I think that all charges should be stated up front, and you should know at booking what you will actually pay.

The small loaded kitchen and decent room size

Didn't like the fact that the guests must pay for parking at the hotel. Also the hotel was dirty, only one working slow elevator for entire hotel, phones and toilets did not work. No hot water. I had to take a shower with cold water! They charge more for the shuttle pass than purchasing it from the driver. Plus our keys were locked 1 hour before check out time and had to tell a lady from housekeeping to open our room.

It was close to Disneyland and within walking distance to the Anaeheim Convention Center. The bed was extremely comfortable. I also liked having a full-size refrigerator and microwave in the room. I also liked the recliner that was in the room.

Sometime on Sunday June 24, 2012, the water for the entire 6th floor quit working. The staff did not notify any of the guest, not even a note on the door. As I was there for a major conference, I had to be ready very early in the morning in order to make 8am meetings. I had to call down to the desk on Monday June 25 to ask if there was something wrong with the water on the 6th floor. This was very poor customer service and is unacceptable. Also, the water pressure in the showers was very poor. Internet connection was slow.

The staff were friendly. I appreciated the well-equipped kitchenette in my room. The location is convenient. My stay was pleasant and comfortable. I would return for the spacious room.

The hotel's bright decor and accessible layout, perfect for seniors like me. The easy-to-navigate design and helpful staff.

More seating options in common areas would be nice.

It was pretty nice but, there were a few issues. Some things in my room like the bathroom door were damaged. I am not sure what is going on with that but, overall the room was clean when we arrived. My friend and I just needed a place for one night so it worked out well enough for us to get some good sleep and relax.

The room and bathroom were extremely clean however, the towels were stained. I am not a big fan of using towels someone else has already used ESPECIALLY when the towel becomes stained. I would suggest asking for new towels or simply bringing your own. I also felt a little deceived by the pictures. The room is not a typical suite that you would see at like the embassy suites or sheraton or something it literally is just your room and bathroom and kitchen area as soon as you walk in kind of like a studio apartment.

Good location and great price

The game room was closed, the pool/hot tub was dirty, and the computer/printer services were unavailable. All of these were amenities to the stay and all were non working or in poor condition.

Ideal for Disneyland trips with family

The location is perfect, just a quick drive to Disneyland, and the staff were cute. The noise from the freeway was occasionally disruptive, which could be improved for a more relaxing stay.